Misleading Words, Misinformation, and Poor Design Drive Away Visitors and Money

| October 9, 2014

A couple of weeks ago, I wrote a letter to the editor of my local paper, addressing an issue that arose in the City of Medford, Wisconsin, over restrictions on sex offender residency. In response, a colleague contacted me to ask who would want to live in Medford anyway, given that the City’s website claims […]

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